Privacy Policy – Whitmore’s Timber

General Data Protection Regulation

In accordance with General Data Protection Regulation (GDPR), information you have provided will be treated in the strictest confidence by Whitmore’s Timber and will only be used in pursuance of our legitimate interest if we receive requests related to, for example, our products, services or call back. We collect, store and use Information, such as your name, company name, address, telephone number and email address to operate the Whitmore’s Timber websites and deliver the services you have requested (eg providing quotations) We will also use this information to respond to requests you make to us.
We respect your privacy and will make sure we have appropriate security measures to protect your information. Any information that is entered on the website such as an address is protected by the use of Secure Socket Layer (SSL) technology. This technology ensures that all information is encrypted and cannot be read in the unlikely event that any data is intercepted. Any data you send is at your own risk. We cannot guarantee the security of your data while it is in transit.

We may need to communicate with you for administrative, legal or operational reasons. We do not share, sell, rent or lease any data to third parties

Opt in

Under new GDPR legislation, it will be necessary for you to Opt-In to give your consent to receive communications from us that you may not have signed up for. We will collect and use individual user details only if we have your permission or sensible business reasons for doing so. You can consent to receive such information by ‘opting in’ to be kept informed by post or email about information on our news, products or services or to allow us, from time to time, to contact you to seek your views on our products and services.

To Opt In or change your preferences Click Here. You can also stop receiving email messages by following the Opt out or Unsubscribe instructions provided in any such message you receive.

We must have a lawful basis for processing your information. This will vary on the circumstances of how and why we have your information which typically includes activities within our legitimate interests seeking to engage with and provide services and where you have given consent for us to process your information or to protect your vital interests.

Your Rights

You can find out what information we hold about you by contacting accounts@whitmores.co.uk and have the right to request access to personal data to obtain a copy, change or delete personal information we hold, or request any of the information we collect is not used. If you have signed up for email alerts, you can unsubscribe or change your settings at any time by selecting the ‘unsubscribe’ link that appears in the email.

We are committed to taking appropriate technical and organisational measures to protect your personal data. The information you provide to us will be held in our secure servers which are located on our premises in the UK. Your personal data may be accessed and processed outside the European Economic Area (‘EEA’) by staff operating outside the EEA who are employed by us. Where your personal data is accessed outside the EEA we require that appropriate safeguards are in place.

We may make changes to this Privacy Policy from time to time as part of the new European Data Protection Legislation (GDPR) which comes into force on 25th May 2018.